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Method 2: Bulk import

When volumes are high, or the orders already live in your own system, use Import on the list page to create many orders at once. Creating them one at a time? See Method 1: Create in the console.

Step 1: Download the template

On the Parcel Outbound list, click Import. The dialog offers two templates:

TemplateHow one order is expressedBest for
Template 1One row = one order, extra products go across (SKU1…SKU20)The normal case, a few SKUs per order
Template 2Several rows = one order, extra products go downOrders with many SKUs
Note The dialog spells out three hard limits: xlsx only (renaming the extension doesn't work), 2000 rows per upload, and the header row must not be edited or deleted. The fill colours in the template are the legend: yellow = required, grey = optional.

The rest of this page uses Template 1 (ParcelOutbound_Import), which has six sheets:

SheetWhat it's for
小包出库单The only sheet you fill in — one row per outbound order
仓库代码Warehouse name ↔ warehouse code
物流渠道Channel name ↔ channel code, plus the warehouses each channel is bound to
承运商Carrier name ↔ carrier code
销售平台The sales platforms you can choose from
国家或地区简码Country names ↔ two-letter codes

Step 2: Fill in the 小包出库单 sheet

Same as Method 1 The field rules are identical to creating an order in the console — how a Japanese address maps onto the fields, what's required, the character limits. See Method 1 rather than repeating them here. The table below adds what's specific to the template: which columns take codes instead of names, and the channel-to-warehouse binding.

One row = one order = one parcel. The columns come in two parts: 25 order fields, then up to 20 pairs of SKU + quantity.

Note The yellow-highlighted headers are the required columns: 仓库代码 (warehouse code), 物流渠道 (channel), 收件人 (recipient), 国家/地区简码 (country code), 城市 (city), 邮编 (postcode), 地址1 (address 1), SKU1, 出库数量1 (quantity 1).
ColumnRequiredHow to fill it inExample
仓库代码 (Warehouse Code)✳︎The code, not the name — see the 仓库代码 sheetTEST
销售平台 (Sales Platform)Dropdown, sourced from the 销售平台 sheetAmazon
店铺 (Store)Store name, free text楽天市場店
参考单号 (Reference Number)A unique id from your own system (ERP or order aggregator) — the easiest way to reconcile a bulk importSO-20260902-001
平台单号 (Platform Number)Normally filled in automatically by platform sync; set it here to tie the imported order back to its marketplace order249-1234567-1234567
物流渠道 (Shipping Service)✳︎The channel code — see the 物流渠道 sheetT_YAMATO_NEKOPOS
承运商 (Carrier)Only when using your own label — see the 承运商 sheetYamato
物流跟踪号 (Tracking No.)Only when using your own label460012345678
签名服务类型 (Signature Type)Dropdown: 间接签署 / 直接签署 / 成人签署直接签署
保险金额 (Insurance)A number20000
收件人 (Recipient)✳︎Local spelling佐藤 健太
电话 (Phone)Not highlighted, but Yamato and Sagawa require it on the carrier side — always fill it in09012345678
邮箱 (Email)Required by some carrierssato.kenta@example.jp
收件人税号 (Tax ID)Needed for customs in some countries
公司名称 (Company)For business addresses株式会社サンプル商事
国家/地区简码 (Country)✳︎Always JP for the Japan warehouse (dropdown; other countries' codes are on the 国家或地区简码 sheet)JP
省/州 (State)Not highlighted, but always enter the prefecture (e.g. 東京都); "N/A" only for countries that have no state東京都
城市 (City)✳︎For Japan, the ward / municipality渋谷区
邮编 (Postcode)✳︎Must match the city150-0002
门牌号 (House Number)Leave empty for Japan — this column is not used
地址1 (Address 1)✳︎For Japan, town name + chome-banchi-go. Max 16 full-width (half-width counts as 0.5)渋谷 3-15-7
地址2 (Address 2)Building, room and so on. Max 16 full-width charsグランドメゾン渋谷 502
指定配送日期 (Delivery Date)YYYY-MM-DD2026-09-10
指定配送时间 (Delivery Time)Time-slot code; differs per carrier14
备注 (Remark)Max 32 full-width (half-width counts as 0.5)ネコポス投函、対面不要
SKU1 / 出库数量1✳︎At least one pair is requiredJP-TSHIRT-BLK-M / 1
SKU2 … SKU20Add further SKUs in order for multi-item ordersJP-MUG-WHT / 2

Using your own label

Set the channel to Upload_Shipping_Label and fill in 承运商 (carrier) and 物流跟踪号 (tracking number) as well. For orders that need no shipping service at all, use No_Shipping_Service.

Note Channels are bound to warehouses. The 绑定的仓库 column on the 物流渠道 sheet lists the warehouse codes each channel can serve, separated by semicolons (for example JPCHBND03;JPCHBUY01;TEST). A mismatched pair fails the import.Note The template's 说明 sheet says a maximum of 10 SKUs, but the header row runs to SKU20. For orders with more than 10 SKUs, test with a small batch before importing at volume.

Step 3: Upload and fix the errors

  1. Click Import on the list page, then 选择文件 (Choose file) under the template you're using and pick your xlsx.
  2. The page says the import is being processed. Imports run asynchronously — no result on the spot.
  3. Check the outcome in the Task Centre: the download icon at the top right, just right of the freight-estimate button.
Status in the Task CentreMeaningWhat to do
ProcessingStill runningWait and refresh
Import completedEverything went inCheck the new orders on the list
Import failedSome rows failed validationClick download the failure file — it spells out the reason per row

Common causes: a name entered where a code belongs, a channel not bound to that warehouse, a country code that isn't on the list, a SKU that doesn't exist in that warehouse, or not enough available stock.

Note Don't re-upload the same file while it still says processing — the background job is still running and you'll end up with duplicate orders.Important Imported orders behave exactly like hand-keyed ones: where they go after submission depends on the channel. Yamato goes straight to Awaiting; Sagawa stops in Drafts → To be submitted and needs one more submit. See Method 1, Step 6 and Getting the label and tracking the shipment.
Advanced: bulk-importing outbound orders from Excel
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