Topwell OMSOverseas Warehouse Order Guide

Step-by-step instructions and videos for inbound, parcel outbound (ToC) and freight outbound (ToB) orders

Inbound Orders

Before your goods reach the warehouse, create an inbound order under Warehouse → Inbound and tell the warehouse box by box what is coming and when.

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Straight to the end customer. Once stock is shelved, order from Warehouse → Parcel Outbound and the warehouse picks, packs and ships it.

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In bulk to another warehouse. Restock FBA or transfer between overseas warehouses from Warehouse → Freight Outbound.

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Order rejected, stuck waiting for a label, not enough available stock, no tracking number — start here.

Troubleshoot