Freight Outbound Orders (ToB)
When to use this: your stock is already shelved in the overseas warehouse and you need it shipped in bulk to another warehouse or platform warehouse — restocking FBA, transferring between overseas warehouses, supplying a distributor or a retail store. The receiver is a warehouse or company, not an end customer. Shipping straight to the person who placed the order? See Parcel Outbound orders (ToC) instead.
What it's actually called
In the system this is a Freight Outbound order, found under Warehouse → Freight Outbound. The neighbouring Parcel Outbound ships direct to end customers. They are two separate order types with separate entry points.
First decide: ToC or ToB
| ToC: Parcel Outbound | ToB: Freight Outbound | |
|---|---|---|
| Receiver | End customer (an individual) | Another warehouse / platform warehouse / distributor |
| Typical case | Marketplace and web-store orders | FBA restock, warehouse-to-warehouse transfer, bulk supply |
| Shipping form | One order, one parcel, courier delivery | Whole boxes, dedicated truck or consolidated freight |
| Stock drawn from | Product stock (shelved loose) | Box stock (shelved as sealed boxes) |
| Label | Requested from the carrier | Prepared to the receiver's spec (e.g. FBA shipment labels) |
| What follows | Done once the customer signs for it | The receiving side usually creates an inbound order |
| Menu | Warehouse → Parcel Outbound | Warehouse → Freight Outbound |
First: check available stock
Same as parcel outbound — only Available, Sellable stock can go out. Check under Inventory → SKU Inventory; the six stock figures are explained on the Parcel Outbound page.
Note ToB volumes are much larger than ToC, so "Total is enough but Available isn't" happens more often. The gap is usually Reserved stock held by outbound orders that haven't shipped — cancel the ones you no longer need to release it.Step 1: Open the Freight Outbound page
- Sign in to LingXing OMS.
- Left menu 仓储服务 (Warehouse Services) → 备货中转出库 (Freight Outbound).
- Click 新建 (New) at the top left of the list to open the new freight outbound order page.
Step 2: Enter the basic information
Note Pick the warehouse first — the 发货信息 (shipment information) block below only appears once you do, because available stock is calculated per warehouse.The first three fields shape the whole order. Settle them before filling in anything else:
| Field | Required | How to fill it in |
|---|---|---|
| 仓库 (Warehouse) | ✳︎ | The overseas warehouse holding the stock |
| 目的地类型 (Destination type) | ✳︎ | FBA or 其他 (Other). FBAShipmentID and the shipment tracking code only appear when you pick FBA |
| 出库方式 (Outbound method) | ✳︎ | 按产品出库 (by product) or 按箱出库 (by box) — by box is the default. The shipment block differs completely between the two; see Step 4 |
| 换标服务 (Relabelling) | Tick 产品换标 (product labels) / 箱换标 (box labels) when the warehouse needs to re-label | |
| FBAShipmentID | Appears when the destination is FBA; the Amazon shipment ID | |
| 货件追踪码 (Shipment tracking code) | Likewise — Amazon's shipment tracking code | |
| 物流渠道 (Shipping channel) | ✳︎ | See the channel guidance below |
| 物流跟踪号 (Tracking number) | Fill in when using your own label | |
| 期望到仓时间 (Expected arrival) | The date you want it to reach the receiver | |
| 参考单号 (Reference No.) | The unique number from your own system, for two-way reconciliation | |
| 平台单号 (Platform order No.) | Normally left empty | |
| 备注 (Remarks) | Up to 255 characters — far more generous than ToC's 32 full-width limit |
Choosing a shipping channel
Important The channel dropdown is the same list of 21 entries as dropshipping, and the system imposes no restriction — but ToB uses freight, not parcel carriers.| Channel | When to use it |
|---|---|
| 专车 2T / 4T / 10T (Dedicated truck) | Chartered truck, chosen by tonnage. The usual pick for sending multiple boxes or pallets to another warehouse |
| トラック輸送 (TONAMI) | Domestic truck freight within Japan |
| 西農運輸袋鼠便混載 (SEINO_MIXED) | Seino consolidated freight, when you don't have enough volume for a full truck |
| 上传物流面单 (Upload shipping label) | When you already have the label — issued by your forwarder, an FBA shipment label, and so on |
| 无需物流服务 (No shipping service) | Warehouse pickup, or transport arranged entirely by you or the receiver; the system stays out of it |
Picking 上传物流面单 adds two required fields:
| Field | Required | Notes |
|---|---|---|
| 物流承运商 (Carrier) | ✳︎ | Pick the actual carrier from the dropdown |
| 物流面单 (Shipping label) | ✳︎ | PDF / JPG / PNG only, up to 10M |
Picking 上传物流面单 or 无需物流服务 also reveals two optional fields: 签名服务 (signature service) and 是否要求保险？(insurance required?) — tick it and enter an amount, or leave it blank to use the total declared value of the SKUs.
Note The freight channels (dedicated truck, TONAMI, Seino) add no fields to the basic information — fill the form exactly as in the table above.Step 3: Enter the recipient details
A ToB order goes to a warehouse or a company, not to an individual buyer.
| Field | Required | How to fill it in |
|---|---|---|
| 收件人 (Recipient) | ✳︎ | The receiving party's name, or a contact there |
| 电话 (Phone) | Not required on freight channels (it is required for ToC parcel carriers) | |
| 邮箱 (Email) | When arrival notifications are needed | |
| 收件人税号 (Tax ID) | When customs clearance requires it | |
| 公司名称 (Company) | Recommended for ToB — the receiver is a legal entity | |
| 国家/地区 (Country) | ✳︎ | A Japanese warehouse shipping within Japan: fixed to Japan (JP) |
| 省/州 (Prefecture) | ✳︎ | Once you pick Japan this becomes a dropdown — select from it; typing text does not work |
| 区/县 (District) | Leave empty for Japan | |
| 城市名称 (City) | ✳︎ | The municipality, e.g. 大田区 |
| 邮编 (Postcode) | ✳︎ | Must match the city |
| 门牌号 (House number) | Leave empty for Japan | |
| 地址-1 (Address 1) | ✳︎ | Town name plus block/lot numbers. Up to 255 characters |
| 地址-2 (Address 2) | Building name, wing and similar extras |
Save frequent addresses to the address book
There's a 从地址簿选择 (Select from address book) link at the top right. Save a regular destination warehouse once and recall it with one click.
Step 4: Enter the shipment information
Important ToB ships by box. Freight outbound is bulk transfer — restocking FBA, moving stock to another overseas warehouse, supplying a distributor — and in every case the goods travel as sealed boxes on a dedicated truck or consolidated freight. Loose-piece shipping belongs to ToC parcel outbound, not to this order type.The outbound method on the new-order page defaults to 按箱出库 (by box). Leave it there.
按箱出库 — by box (the standard)
Click 添加箱子 (Add box) to open the "选择箱子 (Select boxes)" dialog and pick from shelved box stock. You can search by box type or SKU; the columns are:
| Column | Notes |
|---|---|
| 箱类型号 (Box type) | The box type held in box stock |
| 自定义箱条码 (Custom box barcode) | Shown when a custom barcode exists |
| 库龄(天) (Age in days) | How long these boxes have sat in the warehouse |
| 可用库存 (Available stock) | How many boxes of this type remain |
| 尺寸 / 重量 (Size / weight) | The box specs recorded at put-away |
| 入库单号/调整单号 (Inbound / adjustment No.) | Which order brought these boxes in — traceable |
After selecting, return to the table and enter the number of boxes to ship.
Check 库存 (Inventory) → 综合库存 (Combined inventory) before creating the order:
| What that row shows | What it means |
|---|---|
| Box stock > 0 | You can ship by box; create the order as normal |
| Box stock = 0, product stock > 0 | The goods did not enter inventory as intact boxes — there is nothing to select by box; check with your contact |
按产品出库 — by product
Note Normal business doesn't use this. It packs loose pieces into boxes, but loose-piece shipping should go through ToC parcel outbound. Choosing it on a ToB order usually means either the wrong order type was picked, or the goods weren't received by box at inbound.Important The system will not stop you. A wrong choice submits just fine and travels on until the warehouse notices and comes back to you — wasted work and a delayed shipment. Check before you create the order.If you genuinely need it: click 选择产品 (Select product) and search the dialog by SKU / FNSKU / product name. The dialog has no available-stock column, so check product inventory first. Once selected, the table shows available stock, declared price (pulled from the product record, editable) and the outbound quantity.
Step 5: Attachments and value-added services
Important An attachment is mandatory — without one the draft will not save. Skip it and Save draft simply flashes "请上传附件 !" (please upload an attachment) without storing the order.Pick a 业务类型 (document type) first, then upload the file:
| Document type | Typical use |
|---|---|
| 箱唛 (package label) | Labels for the boxes |
| 卡板唛 (pallet label) | Pallet labels |
| BOL | Bill of lading |
| POD | Proof of delivery |
| SKU标签 (SKU label) | Product labels |
| 快递面单 (shipping label) | Your own shipping label |
| 回邮面单 (return shipping label) | Return labels |
| 发票 (invoice) | Customs invoice |
| 其他 (other) | Anything else |
Packing lists and customs paperwork normally go here. Same formats and limits as inbound orders.
The other two are optional:
- Value-added services — use 添加服务 (Add service) when the warehouse needs to do something extra
- 费用试算 (Cost estimation) — estimate the cost before submitting
Step 6: Save the draft, then submit
Important The new-order page has only "返回 (Back)" and "保存草稿 (Save draft)" — there is no submit button. Saving a draft merely stores the order; it has not gone to the warehouse yet.The full path is a two-stage one:
Step by step:
- After saving, go back to the list and click the 草稿 (Draft) tab.
- Draft has four sub-tabs: 待获取面单 (pending label) / 获取中 (fetching) / 待提交 (pending submission) / 获取异常 (label error). On freight channels, "no shipping service" or "upload shipping label", the order lands straight in 待提交, skipping label retrieval.
- Open 待提交, tick the order, click 提交 (Submit) on the toolbar, and confirm at the "确认提交吗？" prompt.
- The order moves to 仓库处理中 (Processing) and the warehouse begins work.
Skip the manual submit
The list toolbar has an "automatically submit outbound orders with labels obtained or no label required" checkbox. Tick it and qualifying orders submit themselves.
Step 7: Track progress
The tabs at the top of the list are the status flow:
| Status | Meaning | What to do |
|---|---|---|
| 草稿 (Draft) | Saved but not submitted | Submit it from the 待提交 sub-tab |
| 仓库处理中 (Processing) | With the warehouse, being picked and packed | Wait. Use 截单 if you need to stop it |
| 已出库 (Shipped) | Dispatched | Track the freight and let the receiver know |
| 已取消 (Cancelled) | The order is void | — |
| 异常 (Exception) | Orders that hit a problem | Review and contact your representative |
Orders in Processing offer the row actions 复制 (Copy) / 截单 (Stop) / 上传附件 (Upload attachment).
Note 截单 asks the warehouse to stop working on the order. Whether it can be stopped depends on how far along they are — an order already picked and packed may not be stoppable.Don't forget the inbound order on the other side
A transfer is one out, one in. After this order ships, the receiving warehouse normally creates an inbound order with the inbound type set to Transfer Inbound (not Regular Inbound). See Inbound orders.
Important The two orders must match — quantity, carton count and tracking/container number — or the receiving side cannot claim the delivery. See the FAQ for what to do when they don't.