Methods 3-4: Automatic order feeds (platform / ERP)
Both bring orders in automatically and without writing any code — you authorise once and you're done. Connecting your own system over the API? See Method 5: API integration.
| Method | Where orders come from | Development |
|---|---|---|
| Platform sync | Amazon, Shopify, Rakuten and similar marketplaces | None — just authorise the store |
| ERP sync | The third-party ERP you already use | None — just authorise the ERP |
| API integration | Your own in-house order system | Yes — you call the API |
Method 3: Platform authorisation sync
If you sell on Amazon, Shopify, Rakuten and similar marketplaces, authorising the store in OMS lets marketplace orders sync in automatically as parcel outbound orders — no re-keying.
Being written
Where to authorise, which platforms are supported, and the sync rules (which orders are picked up, how often, and whether they still need manual confirmation) are still being documented. Ask your account contact to enable it in the meantime.
Method 4: ERP authorisation sync
If you already manage orders in a third-party ERP, authorising that ERP in OMS lets its orders sync in automatically as parcel outbound orders. Unlike API integration, this needs no development — just authorisation and configuration.
Being written
Where to authorise, which ERPs are supported, the sync rules and the field mapping are still being documented. Ask your account contact to enable it in the meantime.
Next step
Synced orders also land as drafts. Continue with Getting the label and tracking the shipment.